Articles
MasterClass on TransformingSystems with Arun Maira
Healthcare in India urgently needs locally appropriate but systemically consistent solutions. There’s much to learn from how other countries and sectors have gone about it
MasterClass on TransformingSystems with Arun Maira
Challenges such as garbage collection are universal, yet deeply local to each city. And they are the result of many aspects of the city system being broken. A systems approach, adapted to the local context, can help find unique solutions
In another two decades, India will have a sizeable population of older consumers. Yet, tech innovation ignores them
As the noise gets louder, curators double down on their efforts to focus on the essentials
Elena L. Botelho, bestselling author of ‘The CEO Next Door’ and partner at leadership advisory firm ghSMART, explains why most people misunderstand what it takes to get the corner office
It requires sustained effort to move innovation from a poster on the wall to conversation and action in the hall
Ecosystems have consumers with problems, authorities seeking to facilitate resolutions, and entrepreneurs who see growth in attempting to resolve it. An interview with Anand Deshpande and Amit Ranjan
Some think all things must be quantified and managed. Others think of it as ridiculous. But the truth has nuances
Commercial platforms that grew on the internet—from Facebook to Twitter, Airbnb to Oyo, Uber to Ola, Swiggy to Zomato—are struggling to find a balance
The Zomato Gold membership programme was a runaway success, but the inherent conflict at the heart of the scheme has sparked off a huge battle between the aggregator and restaurants. For Zomato, shifting the focus of diners from discounts to loyalty may be the best way forward
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