Why customers behave the way they do and what you can do to influence their behaviour

• Read Time : 4 mins

• Tags
• Starbucks
• Behavioural science
• Zara
• expert bias
• scarcity effect
• The Economist
• Amazon Prime
• social proof
• OnePlus
• loss aversion
• fear of regret
• sunk cost fallacy
• Sensodyne
• Bagpiper whisky