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India’s Model T moment

This Week: An informed debate on policy and Aadhaar, China goes to the dark side of the moon, what motivates gig workers, and how automation is remaking service work

13 January 2019· 3 min read

TL;DR

India is experiencing a pivotal 'Model T moment' with Aadhaar and India Stack—a powerful suite of digital platforms including UPI and eKYC. These scalable infrastructures offer businesses unprecedented reach into diverse markets, promising to revolutionize service delivery and customer engagement. However, this foundational shift demands an immediate, informed policy debate on critical issues: privacy, data protection, and platform usage. Business leaders must grasp this dynamic. Strategic engagement and proactive adaptation to these intertwined technological and regulatory advancements are crucial. Harnessing their immense potential for innovation and market expansion, while navigating evolving compliance, will define future operational frameworks and competitive advantage.
India’s Model T moment
By William Creswell under Creative Commons

Dear friend,

When Henry Ford introduced the Model T in 1908, it set in motion many far-reaching changes. Named the Car of the Century in 1999, it was the first affordable car, and sparked the modern manufacturing corporation. It changed how people lived, worked and travelled. But this innovation came first and the infrastructure (roads) and the rules (policy and regulations) evolved over time.

Aadhaar and India Stack are poised at a ‘Model T’ moment, says Charles Assisi, but India doesn’t have the luxury of time for the infrastructure and rules to evolve. That policy debate must happen now. 

The need for an informed debate was highlighted in a panel discussion during the formal launch of our book The Aadhaar Effect: Why the World’s Largest Identity Project Matters, co-authored by NS Ramnath and Charles Assisi. The book launch and panel discussion was hosted by the Nehru Memorial Museum and Library (NMML) in Delhi on January 11.

The power-packed panel was moderated by Shakti Sinha, director of NMML, and included Ram Sewak Sharma, the chairman of TRAI and former director general of UIDAI; TN Ninan, chairman, Business Standard; and Parth Shah, founder president of the Centre for Civil Society.

Some highlights:

  • There is no such thing as a singular truth. The truth (about a complex project like Aadhaar) lies across a spectrum.
  • No system is perfect. Aadhaar is not a closed system architecture. It is being played out in society. Technology can break down, but one has to figure out where lies the balance.
  • This identity platform can be put to multiple uses where it is beneficial. It is scalable infrastructure. Whether it is mandatory or which sectors will use it, is a public policy question.
  • There is a larger story developing around India Stack—the bunch of tech platforms like UPI, eKYC, DigiLocker, etc. These platforms can be used by businesses to reach out at levels we have not been able to reach before
  • Such a complex project requires people who understand the different dimensions of the project and its implications.
  • We needed the privacy and the data protection law long ago.

Do watch the very interesting discussion on the implications and why Aadhaar and India Stack matter.

Have a great week!

Sveta Basraon

On behalf of Team Founding Fuel

Featured Story

‘Exclusion does not come from Aadhaar, but from its uses’

There are multiple India’s—with different levels of prosperity and access to services. And India lives simultaneously in multiple centuries. Ram Sewak Sharma, TN Ninan, Parth Shah and Shakti Sinha discuss how Aadhaar and the policy around it needs to evolve to bridge these differences (Play Time: 1 hr 18 min)

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