
Kunal Shah: ‘Understanding humans is core to great businesses’
In this video, Kunal Shah, founder and chairman of FreeCharge, talks about the behavioural insights behind FreeCharge and how trust in people gets you the best outcomes
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A conversation with Anu Acharya, CEO of Mapmygenome and former CEO of Ocimum Biosolutions, about why early influences matter, what it takes to scale two genomics companies in India, and everything else from Nutella cravings to an equal partnership at home and work
Anu Acharya has it all. She studied at an IIT. She married a classmate and they’ve together built a family and two very successful genomics companies—Mapmygenome and Ocimum Biosolutions. While she is lauded as a young global leader by the likes of the World Economic Forum, she’s also a loving mom—to her two daughters and her two beagles.
In this conversation, I had the pleasure of really getting to see the person behind the overachieving scientist and business leader. Anu speaks about:
Highlights from the conversation
Anu believes that nature gave her the entrepreneurial hustle (her Marwari genes!) and the soft spoken demeanor that all her employees describe as a very effective steel hand in a velvet glove.
On the other hand, it was nurture from her father that shaped her ability to be constantly curious, think independently and have a scientific temper.
And while she doesn’t directly use her training as a physicist in the day-to-day of her career, her years at IIT-Kharagpur gave her the invaluable skill of knowing how to think, not just what to think.
At its core, Mapmygenome provides its consumers access to their own genetic data (their “genome patri”) and helps them understand its implications through a very easy-to-buy-and-use saliva swab. Its business model creates a win-win for both Mapmygenome and its consumers. Consumers can analyze their genome to gain insight into their health, ancestry, and wellness factors and take control of their own health. Mapmygenome not only monetises this process, it also takes another step towards building (and later creating a business around) India’s genomic database. This wealth of genetic information contains clues about (and potentially cures for) some of the most pervasive diseases which afflict our population.
Unlike several other genomics companies that raised significant funding, spent a large part of it on early marketing and are unprofitable to date, Anu talks about how Mapmygenome raised minimal funding and took a different (slower) marketing approach. Early adopters played a huge role as influencers and some of them, like Angelina Jolie, offered the best kind of marketing—free!
Everyone has some unconscious bias. In the entrepreneurial world, this often means that investors tend to fund the people and ideas that are familiar. Anu underscores how essential it is to have more diverse representation—within companies, in the investor community backing companies, and on boards—to truly best serve unmet needs.
Personally, Anu draws inspiration from sources as diverse as her family, the Mapmygenome board and Steve Jobs. Like with most things in life, she exercises discretion in taking the good and leaving the not-so-good from each of these inspirations.
Whether it’s romantic relationships or professional ones, the notion that opposites attract is far from a cliche. Whether at home or at their two companies, a large part of what makes Anu and her husband, Subash “work” is that they balance each other out.
As Anu says, half in jest, the increased productivity by having Subash step up as an equal partner at home is invaluable—whether it’s Subash taking care of their two beagles, or the two of them alternating between the good cop and bad cop roles with their two daughters.
At work, that has meant they are collectively better off because they have incredibly complementary skills that allow each of them to do things that the other can't. Anu enjoys mapping the long-term vision and being the face and marketing brains behind the operation. Subash, on the other hand, excels at the details.
Living a life with no regrets doesn’t mean perfection.
Personally, Anu has been able to make conscious choices—whether it’s indulging her sugar cravings, or missing out on personal commitments at certain points in time. With greater self-awareness and self-understanding of what matters most when and by giving herself some grace, Anu steers clear of the perpetual guilt that so many of us have of often coming up short when it comes to doing enough, giving enough and being enough.
As a leader, she has cultivated a safe space at Mapmygenome. She empowers her team to not regret the mistakes they make, but to just make sure that they learn from them, forgive themselves, and move on.

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Author
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Author

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