Nuance, diversity and dialogue
This Week: Robert Pirsig, Zen and the Art of Motorcycle Maintenance, reflection and dialogue, challenging stereotypes, and more
Articles
The Cluetrain Manifesto for our times
This week: Technology and preparing for the future, customer obsession, working with constraints and more
Moderate constraints actually boost creativity. Here's why
The popular belief is creative minds work best in unstructured, open-ended environments. But some research suggests that the opposite might be true
The Sceptical Optimist: A philosopher’s take on technological progress
In this interview Nicholas Agar, author of ‘The Sceptical Optimist’, talks about why unquestioning enthusiasm and a blanket rejection of technological change are equally misguided
Jeff Bezos and the power of leadership to drive change
This Week: How incumbents innovate, Flipkart’s fightback, why Aadhaar matters—and more
How Uganda fixed leakages with transparency, and why it matters to India
India’s subsidy system needs reform, but the lack of information from the ground undermines the state’s ability to design right policies. Aadhaar promises that information and transparency
Welcome to Tencent’s Flipkart, Amazon’s new adversary
With its recent deal, Flipkart now has not just a bigger war chest in place, but also a new set of allies that give it the heft to challenge Amazon once again. Make no mistake: it has significant implications for the future of the Indian e-commerce market
Searching for the future: It’s time to upgrade the Baidu business model
After years of reliance on search ad revenue, it’s time for Baidu to reconsider its business model and diversify
The ground beneath our feet
This Week: UPI and fintech—a historical perspective, business storytelling, monetizing innovation, essentialism and more
As debate rages over AI displacing jobs, history offers some insights
The dawn of IT in Indian banking from the 1950s to the 1980s teaches important lessons that are valid in today’s context
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