The Tao of customer service

The job of a customer service executive is not just to solve a problem, but also to ensure that the problems don't repeat ever again
Tag : advertising-and-marketing
The job of a customer service executive is not just to solve a problem, but also to ensure that the problems don't repeat ever again
Why the Red Label Kumbh Mela ad backfired and the do’s and don’ts for brand custodians when designing their communication
Strategic Intent
The global merger of JWT and Wunderman is a signal of how a new combination of techies and fuzzies might dominate the world of innovation and marketing
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