November 30, 2020: Tony Hsieh: Entrepreneur, builder & visionary; Jallikattu & the art of figuring out; What you see depends on who you are

• Read Time : 3 mins

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• Krystal D'Costa
• Tony Hsieh
• Jallikattu
• Lijo Jose Pellissery
• Zappos
• Work From Home

Skilled, knowledgeable employees help their companies gain enduring competitive advantage

• Read Time : 4 mins

• Tags
• Starbucks
• Customer satisfaction
• Tony Hsieh
• Southwest Airlines
• Howard Schultz
• Domino's Pizza
• Zappos
• Ritz-Carlton
• Herbert Kelleher