
A book that raises important questions on ‘servant leaders’
Book review: Tata’s Leadership Experiment: The Story of the Tata Administrative Service

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Former Chairman, BCG India at Member, Planning Commission
Former Member, Planning Commission of India
Former Chairman, Boston Consulting Group, India
Chairman, HelpAge International
Any discussion on policy, the future of India, and indeed the world, is enriched with Arun Maira's views, and not just because he was a member of the Planning Commission of India for five years till June 2014. Arun is one of those rare people who have held leadership positions in both, the private as well as the public sector, bringing a unique perspective on how civil society, the government, and the private sector can work more closely to improve the world for everyone. He has led three rounds of participative and comprehensive scenario building for the future of India: in 1999 (with the Confederation of Indian Industry), 2005 (with the World Economic Forum), and 2011 (with the Planning Commission).
In his career spanning five decades, Arun has led several organisations, including the Boston Consulting Group in India, where he was chairman for eight years till 2008. He was also the chairman of Axis Bank Foundation and Save the Children, India. He was a board member of the India Brand Equity Foundation, the Indian Institute of Corporate Affairs, and the UN Global Compact, and WWF India.
In the early part of his career, he spent 25 years in the Tata group at various important positions. He was also a member of the Board of Tata Motors (then called TELCO). After leaving the Tatas, Arun joined Arthur D Little Inc (ADL), the international management consultancy, in the US, where he advised companies across sectors and geographies on their growth strategies and handling transformational change.
Recognising his astute understanding of both macro as well as micro policy issues, Arun has been involved in several government committees and organisations, including the National Innovation Council. He has been on the board of several companies as well as educational institutions and has chaired several national committees of the Confederation of Indian Industries.
In 2009, Arun was appointed as a member of the Planning Commission (now replaced by the NITI Aayog), which is led by the Prime Minister of India. At this minister-level position, he led the development of strategies for the country on issues relating to industrialisation and urbanisation. He also advised the Commission on its future role.
With his vast experience and expertise, Arun is indeed a thought leader. He is invited to speak at various forums and has written several books that capture his insights.
His most recent book, A Billion Fireflies: Critical Conversations to Shape a New Post-Pandemic World and Transforming Systems: Why the World Needs a New Ethical Toolkit before that, talk about how systemic problems of social inequality and environmental unsustainability are becoming intolerable. Prevalent precepts of good business management and best practices in government as well as civil society organisations are failing the needs of humanity. This calls for a whole new toolkit founded on systems thinking, ethical reasoning and deep listening. And that civil society, government and private companies need to work together to encourage a variety of local systems solutions for deep-rooted issues that impact different communities differently.
His previous books include An Upstart in Government: Journeys of Change and Learning (2016); Redesigning the Aeroplane While Flying: Reforming Institutions (2014); Remaking India: One Country, One Destiny; Transforming Capitalism: Improving the World for Everyone; Shaping the Future: Aspirational Leadership in India and Beyond; and Listening for Well-Being: Conversations with People Not Like Us (2017).

Book review: Tata’s Leadership Experiment: The Story of the Tata Administrative Service

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

A grandfather shares what he's learnt from his grandson on the realities of India—and his insights on how the youth can and are leading the change

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Modern science is incomplete and even an imprecise tool to understand the world and the complicated problems that need solving. Instead of scientific thinking, we need systems thinking

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Whose rights is the law designed to protect? And what are the values on which institutions are founded? There’s a contest between what sort of economy and what sort of democracy India will be in 2047, a 100 years after its independence on August 15 1947 when Jawaharlal Nehru declared that India had a tryst with destiny

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Why we need a new framework for economics, governance and business. An essay that sets context to an upcoming conversation hosted by Founding Fuel.

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The purpose of a good economy must be to improve human well-being. Redesigning economies to serve societies is urgent now as we grapple with the confusing challenges of getting more women into the workforce, providing care for increasing numbers of old people, and also creating more employment for young people

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

We now have a wonderful opportunity to expand thoughtful deliberations on global problems, and accelerate the process of collective learning, using the internet, Zoom, and other platforms. And together find solutions that make the whole system healthy

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

November 13, 2021 | FF Daily #522: FF Recommends, keep learning; be curious; explore new ideas; listen to more people “not like yourself”

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Solutions for problems such as climate change are unlikely to come from experts who rely on numbers, and from economists who rely on self-interest and the invisible hand for progress. This is part of a zero sum, competitive, narrative. But nature is complex and insists on cooperation

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The world needs new explanations of how complex systems evolve to save itself from catastrophe. Theories of progress must put cooperation—at all levels—in the foreground, and look beyond national self-interest

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The fees they earn is not a measure of how well a consultant has served the client. These three stories of change—of BP’s turnaround, Mexico City’s municipal workers, and of young consultants who want to make a real difference—show what a consultant's job really is. Extracted from Arun Maira’s latest book, ‘The Solutions Factory: A Consultant’s Handbook for Problem-solving’

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The vaccine crisis is yet another proof that principles of capitalism are at variance with the needs of humanity. Instead of top-down policies, focus on profits and economies of scale, local on-the-ground solutions and the economies of scope that they bring, can be the founding fuel for transformative change

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Four books show why and how we must reconnect the economy and technology with humanity

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

In this excerpt from his new book ‘The Learning Factory: How the Leaders of Tata Became Nation Builders’ Arun Maira talks about what he learned about learning from TELCO’s Sumant Moolgaokar

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

A message for social change-makers seeking ‘impact on scale’ even as sources of funding dry up: Stay focused on the purpose (the doughnut) and not the scale and brand of your organisation (the hole). Innovate. And learn to be a catalyst

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

India’s planners are being compelled to shift their priorities, to focus on the small and not the big; on rural villages rather than on urban metropolises; and on people first rather than on investors

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The government is easing the lockdown at last. I would be able to go out again. But, for what, my mind asked? Poems can articulate feelings that the rational mind cannot explain in prose

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Many continue to congratulate state governments for being bold in withdrawing constitutional protections of Indian workers, apparently to attract foreign investors. They’re missing the facts on the ground. What will convince them to open their hearts to the plight of millions of citizens?

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

CEOs and entrepreneurial founders are rolling up their sleeves to save their businesses and also save livelihoods so that the economy doesn't sink further. An introduction to ‘Survival Strategies’, an urgent theme Founding Fuel is exploring

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Mainstream economic theories do not fit reality. Two new books, ‘Measuring What Counts’ and ‘Good Economics for Hard Times’, provide a counterview: Instead of treating people as data, listen to them, and find answers to their real problems for inclusive, sustainable progress

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Public discourse has descended into the shallows. Where is the space left for citizens to engage in deeper deliberations about their future?

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

In the relatively short time since it became independent in 1965, Singapore has made giant strides. The country illustrates well the power of local systems solutions, purpose-driven networks, and inducing all parts of the government and all stakeholders to work together

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Sustainable progress of humanity requires a new toolkit with three disciplines: systems thinking, ethical reasoning, and collaborative enterprise design

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Private business corporations, the central tool of capitalism, need reform. We need to rethink the purpose of the corporation, the principle of limited liability, and the idea of who owns the enterprise

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

The case is symptomatic of a wider issue: in the race to generate wealth for their partners, are management consulting firms in danger of losing sight of their original purpose—to be trusted advisors to CEOs?

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Beneath the economic and political rumbles around the world lies a deeper conflict between these sets of ideas

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Data can tell us much and the capabilities of AI are improving exponentially. But how do you get deep insights and how do you know the right things to do? Five books offer some pointers

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

What colleges and business schools teach is becoming outdated rapidly in a dynamically changing world. They need to include systems thinking and deep listening as foundational disciplines to prepare students to be life-long learners

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Businesses, and inventors in technologies, must be held accountable for the impacts their products have on the lives of their customers and on societies. We must ask, why is this to be done? Who will benefit? Who may be harmed by it?

Arun Maira
Former Chairman, BCG India, Member, Planning Commission

Job destruction, fake news, polarisation. Rapid advances in technology are blamed for these. Is that claim justified? Are other factors at play? Who will regulate technology?

Arun Maira
Former Chairman, BCG India, Member, Planning Commission