FF Live: Managing Corporate Reputation in the Digital Age
18 takeaways on crisis management and trust-building
Tag : reputation-management
The Fourth Estate versus Chanda Kochhar
The media’s job is not to prosecute, but step in when regulatory authorities fail. And ask questions of antiquated laws such as Angel Tax
New Rules of Business
Reputation Management: What to Do When Your Brand Is Hit by a Scandal
As Mattel and Airbnb's Brian Chesky showed, an unconditional apology and self-penalization work
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