Strategic Intent
The hotel industry’s big battle with Airbnb
Airbnb may have changed the game with its online home stay listing model. But the hotel industry isn’t waiting in the sidelines. It is fighting back
Tag : brian-chesky
New Rules of Business
Reputation Management: What to Do When Your Brand Is Hit by a Scandal
As Mattel and Airbnb's Brian Chesky showed, an unconditional apology and self-penalization work
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