Sridhar Vembu built Zoho by questioning the conventional wisdom. For the longest time, no one took much notice. But now people are curious about what makes him—and Zoho—tick

• Read Time : 28 mins

• Tags
• cloud services
• Zoho Schools of Learning
• Soichiro Honda
• learning from doing
• Sridhar Vembu
• software products
• PREMIUM CONTENT
• Girish Mathrubootham
• organisational culture
• Zoho
• SaaS
• culture of autonomy and trust

A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

• Read Time : 16 mins

• Tags
• trendspotting
• digital payments
• Entrepreneurship
• regulating technology
• Digital Economy
• NBU apps
• formalisation of economy
• Capital
• Disruption
• kiranas
• Super app
• China
• The Great Reset
• SaaS
• Covid-19
• Startup

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• Freshdesk
• Girish Mathrubootham
• Salesforce
• Zoho
• United Airways
• Customer service
• Zendesk
• SaaS