The job of a customer service executive is not just to solve a problem, but also to ensure that the problems don't repeat ever again
Tag : software-products
Products often mean you are embarking on a choppy, risky, longish journey. You are thinking about a customer problem from first principles, with no sight of when you will get anywhere close to a business model, revenues, customers and profits
India’s new software products policy marks a watershed moment in its economic history. Can the nation make it count?