Sridhar Vembu built Zoho by questioning the conventional wisdom. For the longest time, no one took much notice. But now people are curious about what makes him—and Zoho—tick

• Read Time : 28 mins

• Tags
• cloud services
• Sridhar Vembu
• SaaS
• organisational culture
• Girish Mathrubootham
• PREMIUM CONTENT
• culture of autonomy and trust
• Zoho
• software products
• Soichiro Honda
• learning from doing
• Zoho Schools of Learning

A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

• Read Time : 16 mins

• Tags
• digital payments
• Entrepreneurship
• SaaS
• NBU apps
• Super app
• formalisation of economy
• regulating technology
• Capital
• kiranas
• Digital Economy
• Disruption
• The Great Reset
• trendspotting
• Covid-19
• Startup
• China

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• Zendesk
• Zoho
• Freshdesk
• United Airways
• SaaS
• Customer service
• Girish Mathrubootham
• Salesforce