The job of a customer service executive is not just to solve a problem, but also to ensure that the problems don't repeat ever again
Tag : freshdesk
Independence Day Special
Rahul Panicker, Ashwini Asokan and Kiran Karnik talk about how India is on the cusp of new possibilities for entrepreneurship
To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.