Why customers behave the way they do and what you can do to influence their behaviour

• Read Time : 4 mins

• Tags
• The Economist
• Zara
• OnePlus
• Bagpiper whisky
• Amazon Prime
• expert bias
• Sensodyne
• sunk cost fallacy
• Behavioural science
• social proof
• fear of regret
• Starbucks
• loss aversion
• scarcity effect